When I walked in I thought I was in a spa! Not only is the office beautiful, clean and comfortable the staff were beyond amazing. It wasn't like any other urgent care where you feel stressed out being there. I had a bad experience at another urgent care in town and was feeling like I needed a second opinion. I am so glad I chose Southern Arizona Urgent Care on Broadway! They were very thorough, professional and easy to talk to. I was taken care of team "Hot Tamales!". Sarah Volk and her assistant Lauren were very friendly and helpful. If I ever need an urgent care visit, I will definitely come back. To make things even sweeter the assistant walked me out and held the door for me! The front desk associate was also very nice and patient! I'd say from start to finish it was a pleasurable experience!
Outstanding facility, you will feel like you are in a 5 star resort in Vegas!!!
The "Hot Tamales" team is very professional, listens to the patient, does not rush you, they truly care for the patient.
Walked in, with severe breathing problems, was seen by Sarah Volk, she ordered blood work to get an accurate diagnosis, done in the same room with results in 5 minutes, she then ordered some treatments done in her office , prescribed additional medications( was able to purchase from them, no need to go to the pharmacy), upon walking out of the facility, I felt at least 80% improvement on my breathing, wished she could be my family Doctor.
I recommend this facility to anyone that is looking for quality care, a BIG Thanks to this Staff
I have been to this location twice now since it opened and this staff is fantastic! Super friendly and very helpful answering all of our questions. Both times I have been here I was out with in an hour. (That even includes X-rays).
The decor of the place is also beautiful. Both the kids rooms are adorable.