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Beautiful, clean facility. Polite, caring front staff. Medical Assistant was professional, focused on her duties and shared my vitals with me, which I appreciated. My provider was Kendra Garcia FNP-C and I could not have asked for better. She took her time, asked questions, listened to my complaints and treated me with respect and kindness. She explained my home care instructions completely and made sure I understood them plus it was great to be able to get my medication there, I did not relish swinging by a pharmacy when I wasn't feeling well. I highly recommend Southern Arizona Urgent Care at River Rd, Team Extra SAUC are the best!
As a person who is often more than disappointed with personal medical services, I was pleasantly surprised by the level of care provided here. We came to this location on the basis of the many solid reviews we found on the web. And the service I received turned out to be just as we found in the promising reviews. My problem was unusual and concerning, but the nurse practitioner, Trevor Jones, carefully analyzed and researched the symptoms. The problem might have represented a number of serious issues, but he was able to determine we were looking at a simple allergic reaction. He prescribed the simplest course of treatment available, and provided clear instructions to follow just in case it actually turned out to be something more serious. His diagnosis was spot on and the treatment very effective for a very painful and disabling condition. Also, they were able to fill my prescriptions on the spot--at a very reasonable price. The front office staff were also very kind and thoughtful and efficient. I wish I could use this urgent care center as my primary care facility.
I found this urgent care online and was pleased that it opened at 7 am as most open at 8. The facility is nice and the staff are friendly. I very much appreciated the kind and knowledgeable nurse practitioner ... who diagnosed and treated my condition effectively. So happy to have found an urgent care my family can trust.
I had fallen in the middle of the night and spilt my lip from inside to out.. I visited the location and encountered Dr. LoGreco and the amazing staff on duty today... Amazing Care... Quick; I walked in the door and was back out the door in about an hour... 11 stitches, great advice and instructions for after care later... I was out... Dr. LoGreco and his staff were friendly, swift, responsive and utterly professional... I am most impressed... This is now my Urgent Care Clinic, even if its a bit out of my area... You all made my crappy, accident prone weekend a whole bunch better...
Thank you all!!!!
Today was my first visit to this urgent care and I was very impressed with the service I received. When I realized I started having a sore throat and sinus symptoms today, I wanted to make sure I was seen as soon as possible. I was greeted by a friendly front desk staff (I didn't see their names) who got me signed in and on the schedule promptly. The facility was the nicest and cleanest I've ever been to. I was taken back right away and only had a short wait when the PA, Stephanie Rukasin, came in to assess me. She was pleasant and extremely knowledgeable. She gave me a thorough clinical exam and did some lab work. I really appreciated that she took the time to explain my lab work to me and how it corresponded with my symptoms. All the staff was amazing and kind, Stephanie, Lexi and Tiffany are all very good at what they do. It's not often that you feel your health care providers really care. I left feeling good knowing that my illness was being treated and that I would be feeling better soon. I was also able to leave with my medication thanks to the convenience of the in house pharmacy.
Thank you so much ladies for all your help, I will definitely be back next time I need to be seen, as well as recommend this company to all my friends. --Melinda Bernal
Highly recommend Southern AZ Urgent Care - The staff was great! friendly, knowledgable, attentive and caring. The cleanest facility I have ever seen/been to.
I have been to this facility several times when I cant get in to see my doctor. Everyone I have seen each time is always kind, professional, and listens to my symptoms and doesn't dismiss me. I always leave feeling at least a little better knowing they have me on the right track to feeling better. I have never had a bad experience here.
Great facility if you need urgent medical attention. The staff is very efficient, caring, compassionate and professional. I had a 2" laceration on the top of my head. I was taken back right away and attended to. ... FNP-C administered 6 staples to close the wound. Thank you ...! Your demeanor and skill lead [sic] to this being a relatively painless experience. I was monitored constantly by the staff until I left. Which ended up being only about 45 minutes.
Thank you all!
I saw ... FNP. She explained everything she did before she started doing anything and gave cues (you will feel...) right before she did it. All the staff were attentive to my needs (I had my own water bottle and she gave me a cold water bottle...it was a hot day).
I visited this location for the first time on September 17th 2016 ... Normally I have issues with medical staff and get a little anxious around them due to bad experiences in the past, this time however, ... was amazing and made me feel relaxed and at ease enough to explain all of my symptoms. She took such good care of my health and my anxiety that I could have taken her home with me. Within a week or so I felt horrible and needed to go in again for another issue and without thinking I drove straight to the same location hoping to see ... again and sure enough she took wonderful care of me again. The only wait time that I experienced on each visit was literally long enough for them to check my insurance companies [sic] website for my coverage. A tech was in my room within minutes of being placed in one. A nurse practitioner was in within minutes as well. I can honestly say it took longer to get my prescriptions filled at another location than it does to be seen and taken well care of at Southern Arizona Urgent Care. This is my favorite urgent care facility to go to. In fact, every time I drive by this location I remember the amazing care that I received. I currently recommend this location and will continue to do so to anyone in need.
Great facility and great people. Impressed with entire process and how well things were explained.
Everything went really well. The whole staff is very friendly. I felt very comfortable the whole visit. I will definitely recommend this urgent care to people in the future.
I was very satisfied with the care that was given. Everyone was very thorough and very knowledgeable. I would definitely call this a very top rate facility. I would recommend this urgent care to my family and friends. My doctor was excellent and helped ease my distress over being so sick.
I am from New York and i have never been to such a pleasant attentive urgent care. Everyone is friendly, on point with everything. I feel comfortable and i would recommend this place to everyone i know out here. Amazing staff!
Every time we have been to this location we are treated with amazing care. The staff is very caring and kind. They expedite service in a timely manner!
Reception was very nice and they had my paperwork processed quickly. Lauren saw me at first and was exceptional. The whole staff provided quick, professional and excellent medical service. I was very pleased with my visit and especially the great service I received from Lauren!!
You guys are wonderful here. Thank you so much for always taking such good care of me. I greatly appreciate how well you describe everything and go into so much detail. Not to mention how nice this place is and how helpful and friendly the staff is.Keep up the incredible work!! Thank you!!
Guilianna was requested to draw and CBC blood lab on me as a patient. I've had blood drawn for years, she did the best job of giving pain-free blood draw! Very impressed with her!
Vanessa was awesome!!! So was Laura!! We love Southern Arizona Urgent Care!! We live in Vail and will come here every time! The staff is wonderful here and the service is amazing!
Everyone was very nice, friendly, helpful, and professional, particularly the medical assistant!I was seen quickly too, which was great. Thank you !